CUSTOMER SERVICE

 

General Inquiries   Customer Orders

If you have any questions or comments about Propper ECommerce or this website, please contact us at:

Propper ECommerce

1-866-433-9690
ecommerce@propper.com 

Propper Distributors Only

1-800-296-9690
esales-sales@propper.com 

Government/GSA Sales:

1-636-685-1059

Mailing Address

Propper ECommerce Inc.
17 Research Park Drive, Suite 100
Weldon Spring, MO 63304

 

Order Status
You can check the status of your order by logging into your your Propper ECommerce account. Details of your transaction will be provided along with the status of your order.

Tracking Orders
Your order details provides the means to track your order once it has been shipped from our distribution center located in Waverly, Tennessee. Orders shipped to APO/FPO addressed cannot be tracked all the way to their destination since they are shipped via Postal Priority and subsequently handed over to US Military Mail.

Customer Returns/Exchanges

Please read our Return Policy for instructions before returning any item.

Shipping and Security Information
Please review our Shipping Policy and Security Policy should you have any questions about these topics.